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 PLUS Malaysia Berhad (PLUS) value added highway patrol service, PLUSRonda, was established on 1st April 1990, 30 years ago.

The objective remains till today and that is to ensure that the highway customers who encounter difficulties during their travels. Be it a tyre puncture, stalled vehicle due to a flat battery or even in the most perilous traffic crashes, the PLUSRonda is present at the scene without fail.

 “The PLUSRonda is one of the most iconic frontliners on PLUS highways. It is somehow even more meaningful that in the midst of the Covid-19 adversity, the 30th Anniversary of PLUSRonda on 1st April 2020 is celebrated in remembrance of their purpose and sacrifices. While PLUS employees adhere to the Movement Control Order (MCO), many of our PLUSRonda are on-call, while a patrolling schedule has been implemented to maintain the necessary response period in view of the lower traffic count,” explains Datuk Azman Ismail, Managing Director of PLUS. 

“We are very cognizant of the hazards that our frontliners are exposed to, which is why we have pulled out all the stops to ensure that every aspect of health, safety and security for them are provided for, so they may continue to execute their duties without fear or worries,” added Datuk Azman.

On 1st April 1990, 10 men joined the PLUSRonda outfit, becoming the first batch of pioneers and within the same year the unit doubled to 20.  One of the pioneering PLUSRonda officer, Zainal Abidin bin Lazim (54), is still on active duty today. He is based in Tangkak, Johor. A number of his pioneering comrades has retired, while four continue to serve PLUS in the Traffic Safety Department. 

“We are proud of our PLUSRonda, they are brave men who have only a single intention and that is to do their best for the safety and comfort of everyone who journeys along our highways, day and night. Their tireless conviction makes them a welcome sight when one is in distress along the NSE or LPT2,” said Zakaria Ahmad Zabidi, PLUS Chief Operating Officer.

“Many do not know that apart from saving lives at crash sites or attending to breakdowns, our PLUSRonda have also delivered babies in a number of emergency cases on the highway. Their training ranges from the technical to the medical aspects to enable their life saving skills to be called upon when the situation arises,” added Zakaria.

There are 574 PLUSRonda officers throughout the entire NSE and LPT2 highways. In the entire eco-system, there are 4 regions in total, including the East Coast. Each region has between 6 to 7 sections, and each section has a fleet of PLUSRonda patrol vehicles, and per vehicle consists of a pair of patrolmen. Prior to the MCO, the PLUSRonda patrols in looping format and will be at the scene of any traffic incident (depending if there are multiple incidences) within 30 minutes or less.

“My reason for becoming a PLUSRonda patrolman is to help others in any small way that I can. I am happy knowing our highway customers can travel safer when my partner and I are patrolling. The idea that I can help those in distress keeps me going. Being a PLUSRonda also offers me job security too,” said Zainal Abidin Lazim, PLUSRonda pioneer.

“I am proud that PLUS as an organisation is fully committed to safety. No doubt we are the last line of defence, safety on the roads are primarily in the hands of each of our highway customers,” explains Zainal. 

Malaysia is truly a Nation which appreciates the sacrifices of its frontliners, when it recently celebrated the 213th anniversary of the Police force and soon it will honour the Men in the Armed Forces. Therefore, it is befitting that PLUS Highway Heroes in blue, we know as PLUSRonda are duly recognised for their valor and sacrifices on this day 1st April 2020.

PLUS Malaysia Bhd (PLUS) has been informed by the Traffic Police, that all commercial vehicles (i.e lorries and trucks), transporting essential necessities such as food, perishables, medical goods as well as petroleum fuel will have quicker clearance at the roadblocks via a dedicated fast lane.

The move by the Police during the Movement Control Period (MCO) period is to facilitate and speed up movement of essential items as well as enable Ministry of Health officers, doctors, nurses and enforcement agencies to speedily reach their target destinations throughout the Covid-19 period.  

The Police inspection and diversions for routes heading towards the highway are within the Police’s authority and jurisdiction. The public can contact the PDRM Hotline at 03-2266 3356 for latest updates on road diversions and inspection throughout this period.

Critical services such as the PLUSRonda and the toll-free PLUSLine 1800 88 0000 are still available 24-hours a day in the event of emergencies. 

PLUS also takes this opportunity to urge the public to adhere to the MCO and to remain at home in order to help flatten the spread of Covid-19 and more crucially to protect one’s health and family’s wellbeing.

UEM Edgenta Berhad’s (“UEM Edgenta” or “the Company”) wholly owned subsidiary operating under the Company’s Healthcare Support Division, Edgenta UEMS Sdn. Bhd. (“Edgenta UEMS”) would like to confirm that seven of its Hospital Support Services employees stationed at Teluk Intan Hospital in Perak have either completed or awaiting to undergo testing after coming in close contact with the hospital’s staff who are confirmed to have coronavirus (“COVID-19”).

The Company is adhering to the application of infection control procedures and protocols set by each hospital’s Operations Team (Bilik Gerakan), as well as the Infection Control personnel in charge in determining isolation and testing requirements of its employees at the hospitals which Edgenta UEMS continues to serve throughout this pandemic.

All seven employees are currently being monitored by the authorities according to protocols. Their test results are pending. Currently none of the Company’s employees have been confirmed with COVID-19.

Since the start of the COVID-19 outbreak, UEM Edgenta has progressively implemented strict procedures to safeguard the health and safety of its employees delivering hospital support services to the Ministry of Health Malaysia, including the use of prescribed personal protective equipment. The Company provides services to a wide range of sectors and industries, including hospital support services, highway & roads maintenance, and integrated facility management, among others.

Any further updates related to this matter will be communicated through our website (

PLUS Malaysia Berhad (PLUS) Closed Toll systems RFID launch planned for 1st April 2020, will be postponed. In light of the current COVID-19 pandemic, the safety and personal health of PLUS employees and highway customers are of paramount importance. Hence, all testing and progressive work is halted under the “Movement Control Order (MCO).

All work to fully complete RFID readiness on PLUS-operated highways will resume once the Government’s MCO is lifted. Upon completion, all 83 PLUS and 10 LPT2 (East Coast) Closed System toll plazas will be equipped with RFID facilities.

“At PLUS, we believe the MCO as an important move to protect the health, safety and well-being of not just our employee but all Malaysians from the threat of Covid-19. Based on this principle, we have decided to defer the launch of RFID payment system on PLUS and LPT2 highways to a new date upon the lifting of the MCO,” said PLUS Managing Director, Datuk Azman Ismail.

PLUS also takes this opportunity to urge the public to adhere to the MCO and to remain at home in order to help flatten the spread of Covid-19 and more crucially to protect one’s health and family’s wellbeing.

 PLUS Malaysia Berhad (PLUS) closes all “Suraus” located along its toll plaza lay-bys and Rest Service Areas (R&R’s) with immediate effect, for the safety of all highway customers.

This temporary closure in line with the order of the relevant authorities as a necessary precaution to eliminate the Covid-19 transmission through close proximity congregation. 

PLUS advises highway customers who require to travel on urgent matters to plan their journey properly and ensure that their Touch ‘n Go card has sufficient balance to reach their destination. 

Customers and their families are strongly encouraged to practice active social distancing when stopping to use public restrooms along PLUS highways rest service areas or at the nearby petrol stations.  

Disinfection, sanitization and cleaning processes  at Ebor Toll Plaza (Entry) by the related agency have been fully completed at approximately 1:30 pm today after a staff at the toll plaza was tested positive for Covid-19 yesterday.

However, the toll plaza will remain closed until midnight today as preparation time is required to ensure the building and toll operations functions are readied for the reopening.

As such, customers from Shah Alam, Batu Tiga and surrounding areas who wish to enter the ELITE highway to KLIA, Putrajaya or south are advised to do so via Shah Alam or Seafield toll plazas.

PLUS takes this opportunity to advise all highway customers to practise social distancing to prevent the spread of the Covid-19.

 PLUS Malaysia Berhad (PLUS) strategy to flatten the spread of COVID-19 coincides with the Government’s “Movement Control Order” (MCO) by closing all its reload facilities at the Toll Plaza Customer Service Centres and Reload lanes at both its Open and Close Toll highways.

This temporary reload facility closure, is a social distancing tactic to curtail the risk of infection by delaying the virus transmission between toll personnel and highway customers, began from the 18th March until 31st March 2020. 

As such, PLUS advises highway customers to plan their journey ahead by reloading their Touch ‘n Go card at conveniently located reload centres nationwide. 

The reload facilities includes Self-Service Kiosks (SSK) located at 67 locations along selected rest and service areas, as well at Banks Automated Teller Machines (ATMs), petrol stations and convenience stores, beyond the highway eco-system.

For information on the reload point location, highway customers may contact Touch ‘n Go Careline via email at or visit Subsequently Touch ‘n Go customers can contact their Careline at 03-5022 3888 daily from 7:00 am to 10:00 pm. 

PLUS would like to take this opportunity to remind highway customers to adhere to the “Movement Control Order, (MCO) as the safest way is to practise social distancing and avoid crowded areas. PLUS also seek cooperation from all highway customers to limit their travel movement and to only travel when it is absolutely necessary to lower the chances of being infected by the Coronavirus. 

As a customer centric service provider, all PLUS highway Rest and Service Areas are open but limited to take away F&B services only. However, the food court dining areas are temporarily closed to public to deter the convergence of crowds.  

It is highly advisable for patrons to keep 1 meter away when queuing to order their takeaway, only one passenger per vehicle should alight to purchase the F&B orders for the rest.  

PLUS also advise for the personal health, safety and hygiene reasons for Muslim patrons to bring their own “sejadah” ie. prayer mats and for the ladies, their own “telekung” ie. Prayer attire to the “suraus”.

PLUS Malaysia Berhad (PLUS) confirms that an employee from its Ebor Toll Plaza (Entry) has been tested positive for Covid-19.

The employee, a CSA (Customer Service Assistant) is undergoing treatment at a government medical facility. PLUS has instructed all staff who has had close contact with the patient to undergo medical check-up and practice self-quarantine. 

PLUS assures everyone that with immediate effect, the disinfection and cleaning processes are being carried out at the affected toll plaza. As such the Ebor Toll Plaza (Entry) heading toward the ELITE highway will be temporarily closed from 12:01 am until 11:59 pm on 19th March (Thursday) to facilitate the sanitization work. 

Highway customers from Shah Alam, Batu Tiga and the surrounding areas heading towards KLIA, Putrajaya and south are advised to enter the ELITE highway via Shah Alam or Seafield Toll Plazas throughout the 24-hour closure period. 

PLUS would like to take this opportunity to advise all highway customers to adhere to the restrictive movement order, which will flatten the spread of Covid-19. The safest way is to practise social distancing and avoid crowded areas.  

On this premise, our Rest and Service Areas are open but limited for take away F&B services only. The dining area at our food courts are closed to deter the convergence of crowds. We also advise for the sake of personal health, safety and hygiene that our Muslim patrons bring their own prayer mats and for the ladies, their own “telekung” ie praying attire. 

It is highly advisable for patrons to keep 1 meter away when queuing to order their take away, only one passenger per vehicle should alight to purchase the F&B orders for the rest.

UEM Edgenta Berhad (“UEM Edgenta” or the “Company”), the region’s leading Asset Management and Infrastructure Solutions company, recorded a strong set of financial results for the year ended 31 December 2019 (“FY2019”), which saw the Company posting Revenue and Net Profit of RM2.4 billion and RM188.0 million, representing a growth of 10.5% and 23.4% on a year-on-year (“Y-o-Y”) basis.

This was announced at a press briefing held at the Company’s headquarters today, led by its Managing Director/Chief Executive Officer, Dato’ Azmir Merican, who also shared UEM Edgenta’s outlook for FY2020.

“Our investments in process improvements, technology and operational excellence has resulted in the Company’s ability to overcome rising costs of delivery, increase operational efficiency and register cost savings, which proved crucial in making the organisation efficient and resilient. Moving forward, providing technology-based solutions will be a priority, in particular to break into new and existing markets with customised solutions offering real-time IoT and data analytics to optimise asset management”, said Dato’ Azmir Merican.

FY2019 Full Year Performance

UEM Edgenta’s Healthcare Support division recorded 15.0% Y-o-Y growth in full-year revenue to RM1.1 billion, mainly attributed to new contracts secured from tenders in Singapore for the provision of non-clinical support services to re-clustered Ministry of Health (“MOH”) Singapore hospitals, while the Company’s Property & Facility Solutions (“PFS”) division registered a commendable year with a significant increase in net profit of 36.5% Y-o-Y to RM23.8 million. The Infrastructure Services division recorded a respectable performance, registering a Y-o-Y increase of 3.8% and 34.9% in revenue and net profit to RM915.6 million and RM110.6 million respectively despite challenges faced in the operating environment, while the Asset Consultancy division similarly had a better year, recording a 15.6% revenue and 23.6% net profit increase over the same period.

Since 2014, UEM Edgenta has undergone significant transformation towards becoming a regional leader in the Asset Management and Infrastructure Solutions segments, with the Company’s core revenue and net profit growing at a 5-year compounded annual growth rate (“CAGR”) of 13.3% and 10.5%, respectively. The Company’s acquisition of the UEMS Group in 2016 in particular has paved the way for significant customer diversification and geographical expansion, in which it currently enjoys market leadership in the hospital support services sector in Singapore and Taiwan.

Outlook for FY2020

The Company remains cautious of its outlook for the short-term on the back of adverse macroeconomic conditions, exacerbated by the threat of the global coronavirus outbreak. As such, FY2020 will be a year of resilience through operational and organisational excellence to sustain the Company’s profit margins, backed by the productisation of new technology solutions.

UEM Edgenta’s financial position remains strong, with cash and bank balances of RM621.0 million as at end FY2019 to weather short-term uncertainties and capitalise on future growth opportunities. Gross gearing ratio remains at low levels of 0.33x, and the Company is net debt positive at RM97.3 million. Work-in-hand position as at 31 December 2019 remains healthy at RM13.2 billion, which provides long-term revenue visibility in the defensive sectors of healthcare and infrastructure.

The Healthcare Support division will continue optimising its hospital support services in which it had secured over RM900 million in new contracts, primarily with the re-clustered MOH Singapore hospitals. In Malaysia, the Company will continue to support MOH Malaysia with value-added initiatives, including efforts to enhance the total lifecycle of biomedical equipment to improve efficiency of results, as well as the quality of patient care. UEM Edgenta’s PFS division is confident of capitalising on its green technology expertise to explore potential sustainability-oriented initiatives and assist the Government in lowering its electricity costs and operational carbon footprint. 

Having successfully secured a RM182 million contract for a new three-year maintenance of the Cikampek-Palimanan Highway (which is part of the Trans-Java Toll Road) via partnership with the reputable Astra Group of Indonesia, the Company’s Infrastructure Solutions business segment aims to make further inroads into Indonesia, as well as expand further into projects of socioeconomic importance in East Malaysia, namely the Coastal Road Network and Second Trunk Road projects in Sarawak. Significant efforts to promote technology-enabled solutions for this segment, namely the Road Asset Management System and Pavement Research Centre, are also in the pipeline to sustain the Company’s growth. The Infrastructure Solutions business segment currently manages over 3,100 kilometres of highways and state roads in Malaysia and Indonesia.

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